Privacy Policy

Effective Date: 25/03/2025
Via Porta Hawthorn Pty Ltd (trading as Via Porta Bakehouse) is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Victorian Privacy and Data Protection Act 2014 (Vic). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us.

Information We Collect

We may collect personal information including, but not limited to:

  • Name, contact details (email, phone number, address).

  • Transaction details (purchase history, payment information).

  • Information provided through forms, surveys, or inquiries.

  • Technical data (IP address, browser type, cookies).

How We Collect Information

 
 

Use of Information

 
 
 

Disclosure of Information

 
 

Data Security

 
 

Cookies and Tracking Technologies

 

Your Rights

 

Third-Party Links

 

Changes to This Privacy Policy

 

Contact Us

We collect personal information in several ways, including:

  • Directly from you when you make purchases, contact us, or subscribe to our mailing list.

  • Through our website when you interact with forms or cookies.

  • From third parties where you have consented or as permitted by law.

We use personal information for purposes such as:

  • Processing orders and managing payments.

  • Providing customer service and responding to inquiries.

  • Sending marketing communications (with your consent).

  • Improving our website, products, and services.

  • Complying with legal obligations.

We may share your personal information with:

  • Service providers such as payment processors and delivery partners.

  • Government authorities when required by law.

  • Third parties for marketing purposes (with your consent).

  • Professional advisors (lawyers, accountants) as necessary.

We take reasonable steps to safeguard your personal information from misuse, interference, and loss. Security measures include:

  • Secure data storage and encryption.

  • Access controls limiting data to authorized personnel.

  • Regular review and updating of security practices.

In the event of a data breach, we comply with the Notifiable Data Breaches Scheme.

Our website uses cookies to enhance user experience by:

  • Analyzing website traffic and usage patterns.

  • Remembering user preferences.

  • Providing personalized advertising.

You can disable cookies through your browser settings, but some features may not function properly.

Under Australian privacy law, you have the right to:

  • Access your personal information.

  • Request correction of inaccurate or outdated information.

  • Withdraw consent for marketing communications.

  • Complain about a privacy breach.

To exercise these rights, please contact us using the details below.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with the updated date. Continued use of our website indicates acceptance of the revised policy.

If you have any questions, concerns, or complaints about our Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

Via Porta Hawthorn Pty Ltd
Trading as: Via Porta Bakehouse
Email: info@viaporta.com.au
Phone: +61 0430 027 824
Address: 646 Glenferrie Road, Hawthorn VIC 3122